Privacy Policy - Enterra-Poker

Enterra Poker Privacy Policy

Effective Date: June 4, 2024

1. Introduction

Welcome to Evenbet Gaming Limited ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://enterra-poker.com/ (the "Site"), and use our online poker software and related services (the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you when you:

Download and use our software
Participate in our promotions or surveys
Contact our customer support
Fill out feedback form or product request form

The types of personal information we may collect include:

Name
Email address
Phone number or messenger contact information

2.2 Usage Data

We collect information about how you access and use our Services, including:

IP address (including geolocation)
Browser type and version
Device type
Pages visited
Time and date of visit
Time spent on pages
Clickstream data

2.3 Cookies and Tracking Technologies

A temporary cookie is used to determine whether the user's browser supports cookies and only applies when the user is logged into an account on the site. This cookie does not contain any personal information and is deleted when a user closes their browser.

When a user logs into their account, we also set several cookies with their login information and display preferences. Login cookies last for two days, screen settings cookies last for a year.

If the user selects the "Remember Me" option, login information will be retained for two weeks. Signing out of your account will remove your login cookies.

When editing or publishing an article, an additional cookie will be saved in the browser; it does not contain personal data and contains only the ID of the entry edited by the user; it expires after 1 day.

2.4. Embedded content from other websites

Articles on this site may include embedded content (such as videos, images, articles, etc.), such content behaves in the same way as if the visitor had visited another site.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our Services
To notify you about changes to our Services
To allow you to participate in interactive features of our Services
To provide customer support
To gather analysis or valuable information so that we can improve our Services
To monitor the usage of our Services
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services, and events which we offer

4. Data Retention Period

We collect and store the contact information that users themselves provide when filling out and submitting forms on the site for as long as necessary. By default, we do not share this information with anyone.

For users who register on our website, we store the personal information they provide in their profile. All users can see, edit, or delete their profile information at any time (except username). The website administration can also see and change this information.

5. Disclosure of Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Services, to contact you.
For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

Third-Party Analytics Services: We use the following third-party analytics services on this site: Google Analytics 4, Yandex Metrika, Roistat. The data is collected in anonymized form in the visitor ID format to which analytical data is linked. The analytical data is stored in the data centers of Google Analytics analytics services in the EU.

Forms and Spam Detection: There are forms on the site that are checked by an automatic spam detection service (Google reCAPTCHA V3).

6. Security of Your Information

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We store data in the company’s CRM, where access to outsiders is prohibited; in analytics, all data is anonymized and the services that provide analytics are obliged to protect it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By visiting this page on our website: Contacts
By mail: 112, IGA HUB, Level 2, Salvu Psaila Str, Birkirkara, BKR 9076, Malta